Effective Date: 25/05/2026

At Bash Solar Appliances (“we”, “our”, “us”), accessible from https://bashsolarappliances.com/, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Place an order
  • Fill out a contact form
  • Subscribe to our newsletter
  • Request a quotation

Personal Data may include:

  • Full name
  • Phone number
  • Email address
  • Delivery/billing address
  • Payment details (processed securely via third-party providers)

We may also automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies)

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders
  • Communicate with you (order updates, support, promotions)
  • Improve our website and services
  • Personalize user experience
  • Prevent fraud and enhance security

Personal data is commonly used to provide and maintain services, communicate with users, and improve functionality.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Remember your preferences

You can choose to disable cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Payment processors
  • Delivery/logistics partners
  • Website hosting and analytics providers

All third parties are required to protect your data and use it only for the intended purpose.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights

Depending on applicable laws (including Ugandan data protection principles), you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to data processing

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.